Think of any questions?

Work. Reimagined.

Changes & refunds

Can I bring someone else with me?

Yes we positively encourage this – especially families!

We’re on a mission to make the places we’re fortunate to live and work better for everyone. The more fab people like you going remote – the more the local economy and community will prosper.

GoRemote postings are based on single occupancy. Additional occupancy is typically charged at €250 per month – inclduing acclimatisation tour, mobile internet dongle, plus access to the GoWork space and wellbeing programme for the additional member.

How do I make changes to my posting?

Most changes can be managed directy in your GoRemote online guidebook issued post-booking. Or you can reply to the booking confirmation email or email with your request. Please see our booking conditions for cancellations, changes and refunds.

What happens if I need to change or cancel my posting?

Please ensure you hold valid travel insurance prior to making any booking with GoRemote.

Changing your mind

As per our book with confidence promise – if, for whatever reason, you wish to cancel a booking within 14 days of making the reservation (and at least 30 days prior to check-in) you can do so without penalty and any deposit paid will be refunded to your payment card.

Up until 30 days prior to check-in

After 14 days and up until 30 days prior to check-in you may amend, change or transfer your booking to another date/destination without penalty. Any deposit paid is transferable as long as the booking occurs within 12 months of the original check in date.

Within 30 days of check-in

Cancellations or significant changes within 30 days of check-in are subject to a sliding scale as follows:

  • 30 days to 14 days: 25% of the first month’s rent will be payable
  • 13 days to 7 days: 50% of the first month’s rent will be payable
  • 6 days to 2 days: 75% of the first month’s rent will be payable
  • 24 hours or less: 100% of the first month’s rent will be payable

Monies over and above the first month’s rent will always be refunded in full regardless of the cancellation point.

Fair, transparent, flexible

Where we can we will always accommodate any reasonable requests without imposing fees, charges and harsh terms and conditions. You will appreciate accommodaion will have been removed from the marketplace in response to your booking and been unavailable to reserve for short term lets – and we have to protect apartment owners we work with and their business interests fairly as well as being fair to you. Talk to us, we’re a friendly bunch.

I’ve still got a question and it isn’t answered here?

Ahh. That might be for a few reasons:

  1. We haven’t quite finished populating our snazzy new ‘info centre’ which should provide additional useful content
  2. We’re a start-up and we haven’t got all the answers yet
  3. You’ve thought of something we haven’t

In which case – email us, or use webchat and we’ll be sure to get back to you ASAP (plus it will help us make these FAQs better!).

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